Client Service Executive

Client Service Executive

About Company :

We are a highly customer centric concierge company providing over 100+ services to corporations and individuals. We currently has 75+ Corporate Clients and service approx. 200,000 employees. We constantly endeavor to provide the highest level of service through our delivery network and also add value to our offering through our strategic partners. Whether you are a corporation or an individual - We are your support system armed with plenty of “helping hands” – a motif that runs consistently through all our communications.

Location : Pune

Experience : 2 – 5 Years

Function : Others

Vacancy : 5

Job Description :

• Client Servicing:

Your role is to look after all client's  requests, following up with the in-house back end CRM team/ vendors ensuring all requests are being fulfilled during the said time frames offered to the client through ALC. 

• Customer Relationship Management:

To maintain good and healthy relations with all the clients at the centre.

• Operations:

Your role as a Concierge Executive is to fulfill all the requests made by the clients within the set time frames.

• Data Entry & Systems Management:

You will have to maintain records and update them daily of all the requests that are handled by you.

• Marketing & Sales:

You will have to communicate with the clients about the services offered by ALC either verbally or hand out fliers which are handed over to you.

Qualification : Diploma in Hospitality  Diploma in Hotel Management  Graduate   MCOM 

Working Days : 6 Days a Week (9:30 PM to 6:30 PM)

Job Nature : Full Time