Executive/Sr. Executive - Customer Advocate

Executive/Sr. Executive - Customer Advocate (QD)

About Company :

It started out with a need to provide more ethically sound financial advice and possess thorough expertise in financial planning and wealth management. Based in Bangalore, India, it works with thousands of customers, principally in South India. Those who started their careers with peal alpha years ago, are still with us and have achieved great success. We take our recruiting very seriously and ensure that new members of our family will meet not only the skills required but also the culture and “way of work” at the company. We celebrate our employees’ successes and we support them when they fall short. We don’t see ourselves as performing a job, but as building a family – one that has a solid foundation and the right structure. That is what we offer to anyone looking to make a career in financial services – a framework to learn, the tools to succeed and the support of the entire organization in meeting their career goals.

Location : Bangalore

Experience : 1 – 4 Years

Function : BPO/Customer Service

Vacancy : 1

Job Description :

• Responsible for customer satisfaction and ensuring their experience with the organization is delightful
• Schedule client reviews and follow up for closure
• Work with Relationship Managers for client engagement and report closures
• Calling new & existing clients (as per the data/lead provided)
• Explaining customers about Company products on phone/directly
• Maintaining & updating Customer database
• Improving customer service experience, create engaged customers and facilitate organic growth
• Ability to develop/maintain positive working relationship with client and colleagues
• Maintain an orderly workflow according to priorities

Working Days : 6 Days a Week ( to )

Job Nature : Full Time

For more details contact:

CAREER NEST HRC(T&D)

Email id: cnhrc123@gmail.com
Mobile: +91-7353768903 +91-7353768901
Website: www.cnhrc.in