Customer Relationship Executive - Bangalore
Customer Relationship Executive
About Company :
This means reducing the clutter. This is what we strive to do for your rental needs day in and day out to offer you the real feeling of Zen. If you are a home owner or a tenant then, this is the right partner for you.
Location : Bangalore
Experience : 0.6 – 2 Years
Function : Operations & Supply Chain
Vacancy : 1
Job Description :
Responsibilities
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
Requirements
Highly developed sense of integrity and commitment to customer satisfaction.
Demonstrated passion for excellence with respect to treating and caring for customers.
Ability to communicate clearly and professionally, both verbally and in writing.
Has "thick skin" and is able to handle complaints and unpleasant customers.
Has a pleasant, patient and friendly attitude.
Strong decision making and analytical abilities.
Strong detail orientation and communication/listening skills.
Willingness to work a flexible schedule and occasional overtime when needed.
Possess a strong work ethic and team player mentality.
Highly developed sense of integrity and commitment to customer satisfaction.
Demonstrated passion for excellence with respect to treating and caring for customers.
Ability to communicate clearly and professionally, both verbally and in writing.
Has "thick skin" and is able to handle complaints and unpleasant customers.
Has a pleasant, patient and friendly attitude.
Strong decision making and analytical abilities.
Strong detail orientation and communication/listening skills.
Willingness to work a flexible schedule and occasional overtime when needed.
Possess a strong work ethic and team player mentality.
Experience in a customer service or help desk capacity required. Some experience with multiline telephones, online ticketing systems, and personal computers helpful.
Responsibilities
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.
Troubleshoot customer issues over the phone.
Use automated information systems to analyze the customer’s situation.
Maintain a balance between company policy and customer benefit in decision making.
Handles issues in the best interest of both customer and company.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
Use automated information systems to analyze the customer’s situation.
Maintain a balance between company policy and customer benefit in decision making.
Handles issues in the best interest of both customer and company.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
Qualification : Graduate
Working Days : 5 Days a Week (9:00 AM to 5:00 PM)
Job Nature : Full Time
Forward your resume with the subject as Customer Relationship Executive
Also share the details mentioned below revert with
your updated CV.
1. Current CTC :
2. Expected CTC:
3. Total Experience:
4. Current Industry:
5. Notice Period:
6. Current Location:
7. Current Designation:
8.Highest Qualification:
9.Preferred Job Role:
10.Preferred Job Location :
Thanks Regards,
CAREER
NEST HRC
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: +91 - 7353768901 / 7353768903
Email ID : cnhrc123@gmail.co
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