Marketing and Customer Service Associate - Mumbai

Marketing and Customer Service Associate

About Company :

They are setting up the first digital gold platform in India where a customer can invest as little as Rs 100 into digital gold. The money is used to buy gold which is stored with in a secure vault with a custodian bank. Digital gold can be instantly sold online at a minimal spread or used for getting instant online loans.

Location : Mumbai

Experience : 1 – 5 Years

Function : Sales & Marketing

Vacancy : 1

Job Description :

• B2C Sales - Pitching the offering to potential clients & closing the deal
• Digital Marketing - Social media marketing campaigns and expansion of digital footprint 
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Qualification : Graduate from any recognized university 

Working Days : 5 Days a Week (9:30 AM to 6:30 PM)

Job Nature : Full Time

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Thanks  Regards,

CAREER NEST HRC

Handheld :  +91 - 7353768901 / 7353768903

Email ID : cnhrc123@gmail.co