Guest Relation Executive - Mumbai

Guest Relation Executive

About Company :

It s has a direct link to services in India back to 1966. With over 40,000 employees, India is recognized as a strategic partner, by providing a range of Quality of Life Services for clients, their employees and visitors in the corporate, education, healthcare and remote sites segments. Delivering more than 40 different food and facilities management solutions across 1050+ sites and 800,000 consumers, It is a market leader in India in terms of revenue, consumers served and employees retained.

Location : Mumbai

Experience : 1 – 3 Years

Function : Administrative

Vacancy : 1

Job Description :

Responsibilities-

Customer Service:

To deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times.

To greet and seat guests, according to the established standards of performance established for the company.

To take and manage reservations.

To follow all telephone usage guidelines, using the guest's name and standard greetings.

To wish guests goodbye as they leave the premises.

To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

Other Duties:

To report for duty punctually wearing the correct uniform and name tag.

To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.

To maintain good working relationships with colleagues and all other departments.

To read the Employee Handbook and have an understanding of and adhere to the rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.

To comply with local legislation as required.

To respond to any changes in the department as dictated by the needs.

To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.

To attend training sessions and meetings as and when required.

Qualification : Graduate   HSC 

Working Days : 5 Days a Week (9:00 AM to 5:00 PM)

Job Nature : Full Time

Forward your resume with the subject as Guest Relation Executive

Also share the details mentioned below revert with your updated CV.

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 4. Current Industry: 

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 8.Highest Qualification:

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Thanks  Regards,

CAREER NEST HRC

Handheld :  +91 - 7353768901 / 7353768903

Email ID : cnhrc123@gmail.co