Inside sales Executive - Malleshwaram Bangalore

Inside sales Executive -Malleshwaram Bangalore

About Company :

It aims to bring financial inclusion for the masses and introduce products that are transparent, people friendly and provide value for lenders and borrowers. They are all about using the scale of the web and advances in computing, big data and mobile to bring transformative financial innovation to the market. To them, financial products are not just about numbers. They emphasize on shipping with a human touch. As a product that cuts across age groups and geographies in appeal, they ensure that they support a broad range of devices, platforms and resolutions. They take several measures to make our products are fast so that our customers have a pleasant experience.

Location : Bangalore

Experience : 0.6 – 3 Years

Function : BPO/Customer Service

Vacancy : 1

Job Description :

Job Description
 Lead generation and Lead conversion through cold calling
 Handling customer queries relating to the company's products and services
 Coordinating with the operations team for day to day operations
 Ensuring customer satisfaction by way of effective communication and establishing a lasting impression
 Achieving the sales targets through aggressive outreach to customers

Job Accountabilities and Tasks:
 Contact customers who have applied for our services and take them through the application process
 Explain the security protocols followed by our company to help customers overcome any and all apprehensions
 Acquire new customers through leads and cold calls
 Follow-up regularly on open leads to ensure lead conversion
 Work closely with the operations team to provide a great service for our customers
 Follow-up for interest collection and NPA reduction
 Keep track of customer database and record feedback
 Provide email and SMS support to customers
 Ensure that the customer receives the highest standard of service
 Improve client retention through great customer service

Preferred Qualities
 Should have worked in Tele Sales/Call centre
 Must possess skills to engage customers, understand their issues, and resolve the same ensuring maximum customer satisfaction
 Should have experience in lead conversion through cold calls and further engagement with customers
 Should be able to generate the feeling on trust within the customer by the way of his/her interaction over phone calls

Qualification : Graduate  

Working Days : 6 Days a Week (9:00 AM to 6:00 PM)

Job Nature : Full Time

Forward your resume with the subject as Inside sales Executive

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